Sonic smiled on Mrs. Hillbilly Mom today.
After rushing the #1 son from his ACT test to the bowling alley, where his league team waited 10 minutes for him to arrive, Mrs. HM backtracked to Sonic. The purpose, of course, was her daily fix of Diet Coke with Lime. A Route 44, to be exact. It IS the weekend.
With the time approaching 2:00, Mrs. HM added a Jr. Deluxe burger to her order. It's only a dollar. Cheaper than the soda itself. The window gal handed out the magical elixir, then said it would be a minute for the burger. During which minute, the really, really nice waitress came to the window to see if the soda had been doled out. Yes, Mrs. HM informed her, it had. RRNW said, "Oh. I didn't know. I made one for you. Do you want it?"
Does Farmer H play with goats? Of course HM wanted that extra beverage! She took it. With no remorse.
RRNW is going to get a really, really nice tip the next time she brings a soda out to the car.
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2 comments:
I love me some customer service!
Kathy,
I hate it that some people have to work really hard, then depend on the whims of their customers to make a decent living.
I love it when that Undercover Boss of the week rewards them.
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